Duty Drawback Claims on Auto-Pilot with Evana

Kenny Flowers, a lifestyle apparel brand known for its resort wear and direct-to-consumer business, imports a large portion of its product line into the U.S. while maintaining a strong global customer base.

With a high volume of international shipments and returns, the team wanted to unlock duty recovery opportunities through a formal drawback program—without pulling people off growth initiatives to navigate the clunky, document-heavy CBP process.

Kenny Flowers imports a large portion of its product line into the U.S. while maintaining a strong global customer base.

With heavy cross-border activity, the team wanted to unlock duty recovery opportunities through a formal drawback program but did not want to reallocate resources away from growth-focused initiatives to navigate the clunky, document-heavy CBP application and filing process.

Evana's duty drawback platform handled every step of the process for Kenny Flowers—from the privilege application submission to claim filing—so the team could stay focused on top priorities while Evana operated in the background.

Leveraging Evana's pre-built integrations and automated data reconciliation, we prepared and filed their application for privileges, received approval within three weeks, and immediately generated and submitted their first claim in that same timeframe. Kenny Flowers was able to recover overpaid duties dating back to five years through Evana's platform.

Key wins from the first filing wave:

Kenny Flowers transformed a complex, document-heavy process into a seamless, automated profit recovery channel.

In less than a month, Evana turned a sunk cost into a six-figure cash flow event—setting up the brand to capture ongoing duty refunds with zero manual effort and positioning the team for accelerated growth.