Common questions.
Plainly answered.

Import analytics gives you real-time visibility into your customs data — duties paid, tariff breakdowns, broker performance, and cost trends. Instead of relying on spreadsheets or your broker's summaries, you get interactive dashboards that show exactly what's happening with your imports.

Any U.S. importer who wants better visibility into their customs data. Whether you're a small brand importing a few containers a year or a mid-market company with complex supply chains, Evana helps you understand your duty exposure, monitor your broker, and benchmark your costs.

Just access to your CBP import data. Evana connects directly and syncs your customs entry history automatically. Setup takes minutes, and your dashboards populate as soon as the data loads.

Yes — and helping you get set up is part of our service. Many of our clients come to us having never accessed ACE before. We assess your situation, determine the fastest path to account activation, and guide you through every step.

• The ACE (Automated Commercial Environment) Secure Data Portal is the U.S. Customs and Border Protection (CBP) system that holds your company's complete import history — every entry summary, duty payment, and customs transaction filed under your Importer of Record (IOR) number. Without access, you're flying blind on your own trade data.
• For companies pursuing duty drawback refunds or IEEPA tariff refunds, ACE portal access isn't optional — it's the foundation. Evana uses your ACE data to identify recoverable duties, build drawback claims, and file refunds on your behalf. Getting you connected is one of the first things we do.

Evana can pull up to 5 years of historical import data. This lets you spot long-term trends, compare duty rates over time, and identify anomalies you may have missed.

Evana starts at $100/mo for unlimited entries with no per-entry fees. There are no setup costs or long-term commitments.

Once your import data is connected, syncing starts immediately. Most importers have full dashboards within minutes.

After the Supreme Court struck down IEEPA tariffs, Evana automatically calculates your estimated refund from your customs data. If you're eligible, we can help you recover those duties on a performance-based fee — you only pay if you get money back.

Yes. Evana uses encrypted connections to sync your customs data and never shares your information with third parties. Your data stays private and is only accessible to your team.

Absolutely. Evana tracks filing speed, error rates, classification patterns, and more across every broker touching your entries. You'll know exactly how your broker is performing — and have the data to back it up.