How Evana Is Getting Millions Back in the Pockets of Small and Mid-Sized Businesses
Discover how Evana's tech-enabled service has helped SMBs recover millions in duty drawbacks that would otherwise be left unclaimed, all with zero upfront costs and minimal paperwork.
Evana Team
Duty Drawback Specialists
How Evana Is Getting Millions Back in the Pockets of Small and Mid-Sized Businesses
Duty drawbacks have long been a powerful but hidden financial opportunity for SMBs. Evana’s tech-enabled service is making recovery accessible—returning millions in import duties to companies that export or destroy goods.
Roughly $15B in eligible drawbacks go unclaimed annually because of complexity. Evana combines customs expertise with automation to bridge the gap, delivering refunds from thousands to hundreds of thousands of dollars.
Real Businesses, Real Results
Three case studies highlight the impact:
Case Study #1: The Home Furnishings Retailer
A $12M California furniture retailer exporting 8% of products was unaware of drawbacks.
Evana recovered $178K retrospectively, set up $4.5K quarterly refunds, and required <3 hours of staff time—funding a new showroom six months early.
Case Study #2: The Specialty Food Importer
An $8M New York importer destroyed 5% of inventory due to damage/expiration.
Evana delivered $42K in retroactive refunds, $15K ongoing annually, and funded an inventory management upgrade—all via simple documentation.
“We never would have known this opportunity existed without Evana,” their CFO noted.
Case Study #3: The Apparel Brand
A $20M Texas apparel company exporting 15% had been told drawbacks were too cumbersome.
Evana recovered $323K retrospectively, enabled $75K annually, and redirected funds to product development. “The ROI was almost unbelievable,” said the Director of Operations.
How Evana Makes the Impossible Possible for SMBs
Three differentiators drive results:
Technology-First Approach
Automated data analysis finds eligible transactions, digital systems streamline documentation, and AI matching connects imports to exports with higher accuracy than manual methods.
SMB-Specific Expertise
Streamlined requirements fit SMB record-keeping, clients spend <4 hours total, and communications stay jargon-free.
Thousands of SMBs now access refunds traditionally reserved for large enterprises.
Risk-Free Financial Model
No upfront costs, contingency-based pricing, and transparent fees align incentives and remove risk.
The Hidden Challenges Evana Solves
Four barriers have historically blocked SMBs:
Challenge #1: Regulatory Complexity
Dense regulations deter non-experts. Evana’s customs specialists and technology ensure compliance.
Challenge #2: Documentation Burden
Mapping exports to imports is daunting. Evana’s alternative documentation strategies and matching algorithms make it manageable.
Challenge #3: Time-Intensive Process
Traditional claims require hundreds of hours. Automation cuts processing time by up to 90%, making even $5K claims economical.
Challenge #4: Extended Timelines
Historic timelines were 12–18 months. Evana’s streamlined submissions and agency relationships reduce recovery to 4–6 months.
Why This Matters Beyond the Dollars
Recovered funds provide financial resilience, competitive advantage, and resource optimization—letting SMBs reinvest without building internal customs expertise.
The Bigger Economic Picture
Evana’s work strengthens small-business balance sheets, levels the playing field with large enterprises, and fuels domestic growth and job creation—realizing the original intent of the drawback program.
How to Determine If You Qualify
Indicators of strong recovery potential:
- •You import goods that incur duties.
- •You export finished products or ship internationally.
- •You destroy/ discard imported items (returns, damaged goods).
- •You’ve been operating for several years (leveraging the five-year lookback).
Evana offers a free assessment to estimate eligibility quickly without DIY calculations.
Getting Started
Six simple steps:
- 1.Initial consultation to review operations.
- 2.Eligibility assessment based on your data.
- 3.Guided documentation gathering.
- 4.Automated analysis of five years of transactions.
- 5.Claim processing handled entirely by Evana.
- 6.Refund disbursement with fees only upon recovery.
Conclusion: Unclaimed No More
The $15B in unclaimed drawbacks is no longer reserved for large enterprises. Evana’s model democratizes access for SMBs, putting recovered funds back where they belong.
If you import and export—or destroy imported inventory—explore this opportunity today. With no upfront cost and minimal time required, the upside is all yours.
Ready to reclaim more?
Get started with Evana today
Talk through your import duty refund opportunity with our specialists